Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the details of our shipping process to ensure a smooth and transparent experience.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Time & Rates

We currently ship to customers within the United States.

Standard Shipping: 10-12 business days

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may offer free shipping on qualifying orders during special promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

High order volumes
Carrier delays
Weather or unforeseen circumstances

We appreciate your patience and understanding in such cases.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at support.aureocorner@gmail.com—we’ll do our best to assist before the order is shipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and supporting details. We will work with the carrier to resolve the issue as quickly as possible.